To try and troubleshoot this error please switch off your meter as well as your electricity mains and give it a few minutes.
Digital electric meter error codes.
Common issues with a faulty electric meter.
These spikes can range from relatively small to astronomical.
Download the detailed how to read your meter fact sheet.
A kilowatt hour is a unit of electrical consumption equal to the amount of electricity needed to burn ten 100 watt light bulbs for one hour.
Look at the top left hand corner.
What do i do if i think my electricity meter is faulty.
Monday to friday from 8 00am to 8 00pm saturday from 8 00am to 6 00pm.
The meter scrolls through several different displays that will show your kilowatt hour kwh usage date time and other system and diagnostic information.
The meter number is a unique identifier for your meter.
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Don t panic it probably means there s something wrong but let us know right away and we ll get it sorted.
Faults rarely happen but if you think there might be a problem with your meter there are some checks you can do.
You know you didn t use over 1 000 on electricity this month and so do we.
The reference number 1 is unique to the cumulative electric usage display.
Electric demand reading display for aep texas operational use only.
If you have this meter you simply record the numbers for instance in figure 1 your reading would be 8304.
You pay good money for your home s power so if you begin to note spikes have a certified electrician check to see if you have.
A general meter fault has occurred.
Clean the card with a dry cloth and try again.
Sudden spikes in energy costs.
The digital meter displays numbers in four or five windows.
Most srp meters are dial type meters that have four or five clock like faces numbered in clockwise and counterclockwise directions see figure 2.
Most of the scrolling digital displays are identified by a number in this corner.
If any of the above information advises you to contact us or you can t find the relevant fault number on the list above then please contact npower on 0800 073 3000 we re open.
The card isn t accepted by your meter.
Afterwards turn back on your mains and meter back on and retry your token.
